Business Systems Specialist - Ryan Specialty

Position Summary

What will your job entail?

Key Responsibilities:

• Lead the analysis and definition of complex business and system requirements for cross‑functional initiatives, integrations, and enhancements impacting Premium Accounting.
• Translate business needs into comprehensive functional designs, user stories, acceptance criteria, process flows, and data requirements that support scalable and sustainable solutions.
• Own requirements and functional design artifacts throughout the Software Development Life Cycle (SDLC), ensuring traceability, clarity, and alignment from discovery through implementation and stabilization.
• Serve as a trusted advisor to business and technology partners on system capabilities, constraints, trade‑offs, and solution options.
• Analyze system performance, data flows, and operational workflows to identify root causes, risks, and opportunities for automation, standardization, and efficiency improvement.
• Lead User Acceptance Testing (UAT) strategy and execution for complex initiatives, including test planning, coordination, defect triage, and validation of outcomes.
• Leverage artificial intelligence tools (e.g., Microsoft Copilot and approved GenAI platforms) to enhance analysis, accelerate documentation, support testing, identify patterns, and surface insights.
• Evaluate emerging technologies, tools, and system capabilities relevant to business systems analysis, providing informed recommendations aligned to business objectives.
• Establish and promote best practices for business systems analysis, documentation, and testing within the team or functional area.
• Mentor and provide informal guidance to Business Systems Analysts and Senior Analysts through review of work products and knowledge sharing.
• Develop and maintain high‑quality documentation, training materials, and knowledge resources to support adoption, operational readiness, and ongoing support.

Core Skills & Proficiencies

• Advanced business and systems analysis
• Functional solution design and documentation
• SDLC ownership and UAT leadership
• Data analysis and process optimization
• Stakeholder influence without authority
• Applied AI proficiency for analysis, documentation, testing support, and insight generation
• Strong judgment, problem‑solving, and decision‑making capability

Experience

• Typically 7–9 years of experience in business systems analysis, business analysis, or a related discipline.
• Demonstrated experience leading complex, multi‑system or cross‑functional initiatives.
• Strong exposure to financial, accounting, insurance, or transaction‑based operational systems preferred.

Education

• Bachelor’s degree required.
• Business, Inform