Business Systems Manager, Revenue Systems
Business Systems Manager, Revenue Systems position — see original posting for full details.
About Us:
Here at the Healthy Back Institute , we are on a mission to transform the way people think about and treat pain. Since 2003, we have helped millions of people around the world reclaim their freedom from pain and start loving life again.
Everything that happens at the Healthy Back Institute is rooted in our core values: Freedom, Love, Team, Growth, Excellence, and Courage
As we transition from a legacy custom tech stack to a modern, scalable system centered on UltraCart, we are hiring a Business Systems Manager, Revenue Systems to take full ownership of the systems that power our business.
The Opportunity:
This is not a traditional system administration role.
As our Business Systems Manager, you will own and operate HBI’s revenue and business systems end-to-end, ensuring that marketing, commerce, fulfillment, and customer experience run cleanly, without dependency on engineering.
You will act as the primary business-facing systems owner, responsible for execution inside platforms, system reliability, and enabling teams to move quickly without technical bottlenecks.
This role exists to solve:
No single owner of systems end-to-end
Execution delays due to engineering dependency
Data inconsistencies and unclear reporting definitions
Slow deployment of funnels, offers, and system changes
This is a full-time, exempt, individual contributor role reporting to the COO.
Core Outcomes (What Success Looks Like)
Orders, payments, subscriptions, and fulfillment run cleanly with no manual intervention
Marketing → commerce → fulfillment → customer success systems are fully connected
Funnels and offers can be launched without engineering support
System issues are identified and resolved quickly
Reporting is accurate, standardized, and trusted across systems
The Team:
The Business Enablement Operations team ensures that systems, workflows, and data infrastructure support efficient, scalable operations across the company.
You will partner closely with:
Customer Success
Finance & Supply Chain
Marketing
External vendors and technical partners
Who You Are:
End-to-End Systems Owner: You take accountability for how systems perform across the business- not just maintaining them, but ensuring they drive outcomes.
Revenue Systems Operator: You understand how systems connect across the full revenue l
Posted June 8, 2026