remote
Business Systems Analyst V - Avalara
Software Engineer
Senior Business Systems Analyst driving end‑to‑end optimization of Salesforce CPQ & Billing, enhancing automation, accuracy, and sales cycle efficiency for scalable growth.
About the role
Key Responsibilities
- Own end‑to‑end optimization of Salesforce CPQ & Billing workflows, delivering measurable improvements in automation, accuracy, and sales cycle efficiency.
- Translate business requirements into functional specifications and configure Salesforce solutions to meet operational needs.
- Collaborate with operational leaders, program managers, system architects, and developers to ensure platform stability and scalable growth.
- Conduct gap analysis, propose enhancements, and lead implementation of new features and integrations.
- Provide training, documentation, and support to end users, ensuring adoption and best practices.
Requirements
- 5+ years of experience as a Business Systems Analyst with deep expertise in Salesforce CPQ & Billing.
- Strong understanding of Salesforce platform architecture, data modeling, and integration patterns.
- Proven ability to translate complex business needs into technical solutions and process improvements.
- Excellent communication, stakeholder management, and project coordination skills.
- Experience with Agile methodologies and cross‑functional team collaboration.