onsite
Business Systems Analyst - SDLC Metrics, Governance & Process Analytics - M&T Bank
Software Engineer
Business Systems Analyst focused on SDLC governance, defining and reporting metrics, KPIs, and KRIs to drive process efficiency and compliance through dashboards and data analysis.
About the role
Key Responsibilities
- Define, document, and analyze SDLC metrics that measure compliance, control effectiveness, and process efficiency.
- Develop and maintain dashboards and reporting routines to provide actionable insights on governance health and improvement opportunities.
- Collaborate with cross‑functional teams to establish KPIs, KRIs, and data requirements for SDLC program objectives.
- Translate program goals into measurable metrics, evidence expectations, and reporting logic.
- Support continuous improvement initiatives by identifying trends, gaps, and opportunities through data analysis.
Requirements
- Proven experience in SDLC governance, metrics development, and process analytics.
- Strong analytical skills with proficiency in data visualization and dashboard tools.
- Excellent communication and stakeholder management abilities.
- Ability to translate complex program objectives into clear, actionable metrics.
Skills
sqlpower biitilservicenowsharepointjiraconfluenceagile