onsite
Business Systems Analyst II - Telus
Software Engineer
Lead the design and delivery of enterprise‑wide system enhancements, turning complex business needs into streamlined processes and automation solutions using SQL, Agile practices, and stakeholder collaboration.
About the role
Key Responsibilities
- Lead requirements elicitation and analysis for cross‑functional projects, documenting functional specifications and user stories.
- Translate business needs into technical solutions, collaborating with developers, QA, and operations to ensure alignment with enterprise architecture.
- Conduct data analysis and reporting using SQL to support decision‑making and identify process improvement opportunities.
- Facilitate workshops and workshops with stakeholders to refine scope, validate deliverables, and manage change.
- Champion Agile practices, participating in sprint planning, backlog grooming, and retrospectives to drive continuous improvement.
Requirements
- 3+ years of experience as a Business Analyst or Systems Analyst in a technology or services environment.
- Strong analytical skills with proficiency in SQL and data visualization tools.
- Experience with Agile frameworks (Scrum or Kanban) and stakeholder management.
- Excellent communication and documentation skills, able to translate technical concepts to non‑technical audiences.
- Knowledge of BPMN or similar process modeling techniques is a plus.
Skills
process improvementdata analysissql