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Business Systems Analyst Consultant - PNC Financial Services Group
Software Engineer
Business Systems Analyst Consultant driving technology solutions for credit‑card servicing, gathering requirements, designing processes, and delivering data‑driven insights using SQL, Agile practices, and visualization tools.
About the role
Key Responsibilities
- Collaborate with credit‑card business partners to elicit, document, and prioritize functional and technical requirements.
- Translate business needs into detailed specifications, user stories, and process flows for development teams.
- Perform data analysis and generate reports using SQL and visualization tools to support decision‑making and performance monitoring.
- Facilitate Agile ceremonies, maintain backlog items in Jira, and ensure timely delivery of enhancements.
- Identify opportunities for process automation and continuous improvement, driving efficiency across the lending technology platform.
Requirements
- 3+ years of experience as a Business Systems Analyst or similar role within financial services or technology.
- Proficiency in SQL for data extraction, manipulation, and reporting.
- Hands‑on experience with Agile frameworks and tools such as Jira or Azure DevOps.
- Strong analytical and problem‑solving skills with the ability to communicate complex concepts to both technical and non‑technical stakeholders.
- Experience creating dashboards or visualizations using tools like Tableau, Power BI, or similar.
Skills
sqljiraprocess improvement