Business Platforms Administrator AI Transformation - Aquifer

Reports to: Director of Finance & Administration

About Aquifer

Aquifer 's goal is to empower learners to become the clinicians they imagined themselves to be through online education that serves to dramatically lower the cost of health professions education. We are a virtual learning company with a 98% market share in medical education, and a growing presence in physician assistant and nurse practitioner education. Our pedagogy is the product of the nation's leading medical educators working together to help students acquire core knowledge, clinical reasoning skills and other cognitive competencies. More than 70,000 students complete over 1,000,000 Aquifer cases annually.

Position Summary

We are seeking a proactive, technically skilled, and strategically minded Business Platforms Administrator to assist with our AI transformation and to manage, optimize, and evolve our suite of core business SaaS platforms — while spearheading Aquifer 's broader AI transformation agenda.

This role sits at the intersection of IT, data, product, business operations, and innovation. On one hand, you will own the configuration, administration, and automation of mission-critical platforms including HubSpot, Monday.com, and Google Workspace. On the other, you will serve as Aquifer 's internal AI transformation driver — identifying high-value AI opportunities across the organization, running pilots, embedding solutions into everyday workflows, and ensuring adoption with the right governance in place.

Working closely with senior leaders across Client Success, Sales, Business Administration, and IT, you will translate AI capability into real commercial and operational outcomes. Success is measured through efficiency improvements, revenue impact, and lasting behavior change — with responsible AI practices at the foundation of everything you do.

The ideal candidate is strategic and hands-on, systems-focused and people-savvy, and deeply motivated to ensure that internal teams succeed — both through well-run platforms and transformative AI-powered ways of working.

Key Accountabilities

Platform Administration & Optimization

• Administer and maintain all major business platforms, including HubSpot CRM, Ticketing, Content Management and Marketing tools; Monday.com project and task management; Google Workspace (Drive, Docs, Gmail, Calendar, etc.); APIs (middleware) between applications; and AI platforms (OpenAI, Anthropic, Zapier, etc.)
• Serve as the architect for platform configuration and support 3rd party vendors to operationalize systems
• Ensure all platforms adhere to company security policies and compliance standards
• Conduct regular audits and serve as point of contact with the external IT vendor for risk mitigation
• Integrate and optimize data flows into the company scorecard

AI Transformation