Business Data Scientist, Customer Voice Analytics - Google

Key Responsibilities

• Develop and maintain analytical pipelines to ingest, clean, and transform large-scale customer feedback and usage data.
• Design and execute statistical models and machine‑learning solutions to surface actionable insights for product and business teams.
• Partner with product managers, engineers, and marketers to define metrics, run A/B tests, and evaluate the impact of feature changes.
• Create clear visualizations and dashboards that communicate findings to both technical and non‑technical stakeholders.
• Document methodology, validate results, and contribute to best‑practice guidelines for data‑driven decision making.

Requirements

• Master’s degree in Statistics, Engineering, Computer Science, or a related quantitative field, or equivalent practical experience.
• At least 3 years of experience applying analytics, statistical modeling, or machine‑learning techniques to solve product or business problems.
• Proficiency in Python (pandas, scikit‑learn, statsmodels) and SQL for data extraction and analysis.
• Strong foundation in experimental design, hypothesis testing, and A/B testing methodologies.
• Excellent communication skills with the ability to translate complex analytical results into clear business recommendations.