Business Analytics Engineer

Date Posted:

Country:

Location:

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is looking for a Business Analytics Engineer who will be responsible for maintaining scorecards and PowerBi dashboards. This role will also help review North America data and support scaling AI tools. This will be a data-centric working environment.

On a typical day you will:

Analyze sales, repair, and upgrade performance data to identify trends, opportunities, and risks across the US & Canada field organizations.

Design and develop dashboards, reports, and data visualizations that translate complex data into clear, actionable insights for Sales, Field Operations, and Leadership.

Develop working fluency in the elevator business: unit profiles, component knowledge, contract basics, and the KPIs that drive rep behavior

Build and maintain data models that support long‑term strategy for repair revenue growth, customer conversion, and sales productivity.

Conduct deep‑dive analytics on customer behavior, portfolio performance, and service history to recommend targeted upgrade and repair strategies.

Support business case development for new repair programs, pricing initiatives, and process improvements using data‑driven insights.

Ensure data accuracy, governance, and integrity across multiple sources, including CRM, service systems, and financial platforms. Contribute to metadata documentation efforts.

AI Strategy – Evaluate business processes to identify areas for AI workflow optimization, such as improving growth or customer centricity.

What you will need to be successful:

Bachelor’s degree or equivalent experience required

Proficiency in data modeling and translating to PowerBI, Sigma, or other modern cloud BI tools

Advanced SQL skills with hands-on Snowflake experience (tables, secure views, semantic views as the foundation for analytics consumption)

Proven ability to deliver results at pace

Process and proactive oriented

Demonstrated experience with using data and analytics to drive results and decisions

Ability to simply complex or multiple data sources while staying focused on purpose of KPIs and repots for decision making.

Strong communication and leadership skills

Additional Comments:

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

What we offer:

We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and