Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst - Data and Analytics
In this role, you will:
- This is a key position to harness strategic insights for HSBC Wholesale Client Services Business Analyst will be conducting statistical and thematic analytics on the Digital query management data in partnership with global team across GPS, GTS , HSBCnet and Relationship Service Manager teams to turn data into critical information and knowledge via implementation of end-to-end reporting solutions
- Collaborate with stakeholders to understand business processes and requirements
- Conduct analysis and documentation of business needs and system requirements
- Translate business requirements into technical specifications
- Collaborate with development teams to ensure accurate and timely delivery of solutions. Assist in the testing and quality assurance of developed solutions
- Provide support and training to end-users on implemented systems. Identify areas for process improvement and propose innovative solutions
- Strategically designing robust database/programming/ Data engineering pipeline to meet the aggressive needs of business / functions
- Identifying inconsistencies in processes by questioning the odd and implementing rational solutions that suit the business needs
To be successful you will:
- University degree or above
- Strong analytical and problem-solving skills, excellent communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment. Strong knowledge on the Microsoft office tools
- Query management would be added advantage. Knowledge of business analysis methodologies and tools. Willingness to learn and adapt to new technologies and tools
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- Outstanding written / verbal communication and presentation skills. Aptitude to engage a diverse group of stakeholders to deliver at pace
- Ability to work under pressure and guide the teams to success. Proven business analysis skills and eye for detail. Ability to mentor team members