Systems Engineer
Key products and services include: Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets.
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection. Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale. Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates. Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform. Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation.
What It's Like to Work Here:
About the Role:
We're looking for a Business AI Operations Lead to help Spreedly transform how business teams operate by identifying high-value opportunities and translating them into practical, scalable AI-enabled workflows.
This role leads AI workflow discovery across R&D and builds prioritized solutions across R&D and other business functions. It also owns key Marketing Operations activities outside of scoring, routing, and analytics, which are managed by Revenue Operations.
The ideal candidate combines strong operational judgment with hands-on implementation skills. They can understand how work happens today, identify opportunities for meaningful improvement, and deliver practical solutions that teams adopt and continue to use.
Success in this role will be measured by the on-time delivery of prioritized workflows, improved operational efficiency, strong adoption, measurable business outcomes, and reliable processes and solutions.
Responsibilities:
R&D Workflow Discovery
Posted July 31, 2026