onsite
AWS Production Support Engineer - Recutify Inc.
Software Engineer
Senior AWS Production Support Engineer with 6‑8 years of experience delivering L2/L3 support for enterprise cloud platforms, troubleshooting networking, IAM, compute, storage, monitoring, and security services across AWS environments using IaC and CI/CD pipelines.
About the role
Key Responsibilities
- Provide L2/L3 support for enterprise Cloud Platform Services across AWS environments, ensuring high availability and SLA compliance.
- Troubleshoot incidents, perform root cause analysis, and implement corrective actions for networking, IAM, compute, storage, monitoring, and security components.
- Maintain and enhance IaC‑based platforms using AWS CDK, Terraform, and CloudFormation, and manage CI/CD pipelines for rapid deployment.
- Assist application teams with cloud onboarding, access management, and operational support, acting as a technical liaison between development and operations.
- Collaborate with cross‑functional teams to design and implement scalable, secure, and resilient cloud architectures.
Requirements
- 6‑8 years of hands‑on experience supporting AWS environments at enterprise scale.
- Proficiency in IaC tools (Terraform, AWS CDK, CloudFormation) and CI/CD pipeline management.
- Strong knowledge of networking, IAM, compute, storage, monitoring, and security services in AWS.
- Excellent problem‑solving skills with a focus on root cause analysis and continuous improvement.
- Effective communication skills and ability to work collaboratively in a fast‑paced environment.