Automation Project Manager - Trust and Safety

Key Responsibilities

• Design, implement, and oversee automated workflows that support trust and safety operations across digital platforms.
• Analyze large datasets to identify trends, anomalies, and opportunities for process optimization.
• Develop and maintain KPI dashboards, ensuring accurate, real‑time monitoring of safety metrics.
• Collaborate with cross‑functional teams to integrate machine learning models into production pipelines.
• Lead project planning, risk assessment, and stakeholder communication to deliver on time and within scope.

Requirements

• Proven experience managing automation projects in a technology or safety‑focused environment.
• Strong background in AI, data analysis, and machine learning implementation.
• Hands‑on expertise with KPI tracking tools and dashboard creation.
• Excellent communication, problem‑solving, and organizational skills.