Associate Director, Edge Security & Traffic Management - Humana

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The Associate Director, Edge Security & Traffic Management leads a multi-disciplinary engineering and operations organization responsible for enterprise-scale traffic management capabilities. These platforms form the backbone of multi-region application connectivity and operate alongside web application firewall (WAF), bot protection, and network security controls to ensure secure access, application hardening, and availability across internal systems, cloud environments, and external internet-facing resources.

This role is responsible for driving consistent execution, improving platform resilience, and advancing modernization initiatives across traffic management and edge security tools.

The Associate Director oversees a skilled team with a focus on enterprise-class maturity, including clear separation of engineering and operations responsibilities to optimize delivery cycles. This includes enhancing an established SAFe Agile model to ensure sustained delivery while mitigating burnout. The role also curates a standardized set of approved templates and patterns for traffic management, ensuring a secure-by-design, scalable, and repeatable solutioning approach.

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Key Responsibilities

• Provide leadership for engineering and operations teams responsible for enterprise load balancing, traffic management and gateway services, and edge integrations
• Own the strategy, roadmap, and operational performance of Secure Edge platforms enabling resilient, hardened connectivity
• Ensure high availability, performance, and resiliency of services governing enterprise traffic and user access across on-premises and cloud environments
• Drive modernization initiatives, including on-premises standardization, optimization of cloud-delivered global traffic services, and integration of native cloud gateways
• Establish and maintain consistent policies, standards, and architectural patterns across corporate and subsidiary environments
• Oversee operational metrics, service health monitoring, incident response, and continuous improvement efforts
• Manage budgets and resource allocation across associates, contractors, and supporting services
• Develop and mentor senior technical leaders while building and sustaining high-performing engineering teams

Required Qualifications

• Bachelor’s degree or equivalent practical experience
• 6+ years of experience in load balancing, infrastructure security, or related technical domains
• 2+ years of experience leading and managing technical teams
• Demonstrated experience developing engineers and operations staff into clearly defined roles and career paths
• Hands-on experience operating and scaling enterprise traffic management platforms
• Experience with F5 BIG-IP