Associate Director, Customer Energy Solutions - E Source

At E Source, we help utilities make sense of complexity in a rapidly changing landscape, and we’re looking for an Associate Director to join our Customer Energy Solutions team to help shape how that impact shows up in the world.

E Source is a research, data/analytics, and technology-focused professional services firm focused exclusively on the utility industry in North America. We help utilities target and serve their customers more effectively, enhance and optimize their grid, and leverage operating best practices and technologies to manage their business more effectively.

Headquartered in Texas, we have 450+ employees across the US. Learn more at esource.com http://esource.com.

As an Associate Director, you will manage research and evaluation consulting projects while leading project teams to deliver value for our clients. You will craft research and analytical solutions in collaboration with subject matter experts and technical and consulting staff, applying strong problem-solving, communication, team leadership, and technical skills to advance client service delivery.

In this role, you will:

• Manage client relationships by identifying client needs, risks, and opportunities, and develop research and evaluation strategies and solutions to address them.
• Lead and contribute to the execution of research, evaluation, and advisory projects to ensure client satisfaction.
• Develop research and evaluation solutions that follow industry best practices and apply innovations in research methodology.
• Lead multidisciplinary project teams to deliver work that meets defined objectives and client expectations.
• Ensure project scopes, schedules, and budgets are executed successfully and in alignment with contract

requirements

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• Communicate complex technical content, including research methodology and findings, to both technical and non-technical audiences.
• Support quality assurance by helping establish review processes and staffing approaches.
• Conduct quality-control reviews of analyses, reports, presentations, and memos to ensure findings are clear, logical, and actionable.
• Author client-facing memos, reports, and presentations.
• Design and lead qualitative research projects, including in-depth interviews, focus groups, and other qualitative methods, and synthesize findings into clear, actionable recommendations.
• Design and lead quantitative research projects, including surveys, statistical analysis, and data collection and analysis, and translate findings into clear, actionable recommendations.
• Supervise and mentor junior consulting staff to support their professional growth and advancement.

You’re likely a great fit if you:

• Bring strong qualitative research skills and enjoy turning rich, complex input into clear themes and recommendations.