Associate Claims Examiner

Job Description:

JOB TITLE: Associate Claims Examiner

LOCATION: Remote Flexible working with the opportunity for hybrid working from Chatham/London

TYPE: Permanent, Full - time (37.5 hrs per week)

Velonetic represents the joint ventures between DXC Technology , the International Underwriting Association (IUA), and Lloyd’s of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions.

Individual will reside in the UK and have Right to Work in the UK.

Job Overview

We have a fantastic new job opportunity for an individual who wants desire to grow their insurance understanding.

If you are starting out on your insurance career, then this could be just the role for you.

An Associate Claims Examiner works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved.

All work processed must meet agreed service levels in respect of quality and turnaround times.

Training will be provided for all insurance documentation / systems required to perform the role.

What you will be doing

• Conducts technical checks on insurance documentation to ensure accuracy, able to notice discrepancies or errors within the documentation. This includes using

specific IT based systems to support the technical process with some supervision/referral where applicable

• Liaise with customers and brokers to resolve queries and issues related to the work being processed

• Ownership of own workload

• Input details into the database to initiate settlement / updates
• Complete accurate reporting associated to the work being processed
• Supports and inputs to innovation and process improvement projects
• Reviewing / validating insurance documentation.

We're looking for people who have

• Strong numeracy, verbal and literacy skills
• Computer literate with working knowledge of Outlook and MS Office
• Work to a high level of accuracy with attention to detail
• Strong organisational, personal and time management skills
• Ability to w