Associate Business Systems Analyst - Western Governors University

Key Responsibilities

• Collaborate with product owners and stakeholders to elicit, document, and prioritize business requirements for the Craft Connect platform.
• Analyze and interpret data from multiple sources using SQL and Tableau to generate actionable insights and support decision‑making.
• Develop and maintain data models, process flows, and functional specifications that align with business goals.
• Participate in Agile ceremonies (sprint planning, daily stand‑ups, retrospectives) and contribute to backlog grooming.
• Assist in testing activities, including creating test cases, executing functional tests, and tracking defects.

Requirements

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Strong analytical skills with hands‑on experience writing SQL queries and creating visualizations in Tableau.
• Understanding of Agile development processes and ability to work in cross‑functional teams.
• Excellent communication and documentation skills, with a focus on translating technical concepts for non‑technical audiences.
• Detail‑oriented mindset and a passion for improving education‑technology solutions.