AI Conversation Designer
As an Associate AI Conversation Designer at Pearl, you will help build and evolve chatbots, specifically focusing on the German market, leveraging your native-level German fluency. You will design and optimize conversational flows, write compelling copy, and apply NLP/LLM tools to enhance AI + Human-powered customer experiences globally.
As an Associate Conversation Designer at Pearl, you'll help build and evolve chatbots that support and convert millions of customers around the world. This role is focused on the German market and requires native-level German fluency to design, review, and optimize customer-facing conversational experiences.
You'll work alongside experienced conversation designers to create engaging, efficient conversational flows using our in-house language, blending creativity with data to deliver delightful AI + Human-powered experiences.
This is an excellent opportunity for an early-career professional who is curious about AI, passionate about conversation design and user experiences, and excited to learn in a fast-paced, collaborative environment.
This role works closely with cross-functional and international teams across multiple time zones. To support collaboration with our global partners, we are seeking candidates located in the Central or Eastern time zones of the United States.
At Pearl, we’re redefining how people access expert help—combining AI-powered conversation design with human expertise to deliver fast, personalized support. You’ll join a global, mission-driven team working at the intersection of technology, language, and empathy. Every interaction you design helps someone get answers, make decisions, or solve a problem that matters. We offer a flexible, collaborative environment where designers, engineers, and product thinkers shape the future of AI + Human interaction together.
Your work will directly influence how customers experience Pearl every day. You'll play a key role in shaping conversational experiences that drive customer engagement, improve satisfaction, and increase conversion across the customer journey. By helping create intelligent, localized, and empathetic chatbot experiences, you'll contribute to the growth of Pearl's presence in the German market while helping customers get answers, make decisions, and solve problems more efficiently. This is your opportunity to shape the future of AI-human interaction in a company that’s redefining expert access at scale. If you’re passionate about designing conversations that matter—and you like solving tough problems with smart people—we’d love to hear from you.
Posted June 12, 2026