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Applications Systems Specialist I - State of North Carolina Department of Information Technology
Software Engineer
Entry‑level specialist supporting state‑wide application systems, focusing on Windows Server, SQL databases, and Azure services while applying ITIL best practices and ServiceNow ticketing to ensure reliable, secure operations.
About the role
Key Responsibilities
- Install, configure, and maintain Windows Server environments and associated application services.
- Manage SQL Server databases, including backup, recovery, and performance tuning.
- Automate routine tasks with PowerShell scripts and monitor system health using Azure Monitor.
- Respond to and resolve application incidents via ServiceNow, following ITIL processes.
- Collaborate with cross‑functional teams to implement security controls and compliance requirements.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 1–2 years of experience in application support or system administration.
- Proficiency with Windows Server, SQL Server, and PowerShell scripting.
- Experience with Azure services and basic networking concepts.
- Strong communication skills and ability to work in a team environment.
Skills
windows serversqlazureitilservicenow