onsite
Application Developer - Java & Web Technologies Ref No 26-38261 - Clock Edge Technologies Pvt Lt
Software Engineer
Senior Application Developer focused on building scalable CCaaS and Intelligent Virtual Agent solutions using Java, Python, and GCP, with expertise in NLU/NLP, orchestration, and secure cloud architecture.
About the role
Key Responsibilities
- Design, develop, and deploy scalable CCaaS and Intelligent Virtual Agent (IVA) solutions using Java and Python.
- Build conversational IVR systems leveraging NLU/NLP technologies and integrate STT/TTS capabilities.
- Implement orchestration workflows, webhooks, and skills‑based routing for omnichannel call flows.
- Architect and maintain secure, resilient cloud infrastructure on Google Cloud Platform.
- Ensure high performance, scalability, and reliability of applications through rigorous testing and optimization.
Requirements
- 5+ years of professional experience in Java/J2EE development.
- Strong proficiency in Python and experience with cloud‑native deployment on GCP.
- Hands‑on knowledge of NLU/NLP, STT/TTS, and IVR technologies.
- Experience designing secure, scalable cloud architectures and implementing ACD/skills‑based routing.
- Excellent problem‑solving skills and a collaborative mindset.
Skills
javapythonnatural language processing