Analyst II, Core Ops

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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As a Senior Business Intelligence Associate at Alma, you will help the BI team and Alma accomplish its mission of providing accessible and affordable mental health care.  You will do this by analyzing, designing, building, and growing our reporting and insights.  You will support the BI vision to become the go-to resource for reporting on Alma’s business data and will be responsible for creating reporting that is accurate, accessible, understandable, and impactful, supporting our strategy to consolidate reporting from manual, time-intensive work to more centralized and accessible sources that empower stakeholders with data on demand.

You should thrive in the opportunity to provide data-driven solutions to challenging business questions, translating complex data, both quantitative and qualitative, from a variety of sources into actionable and impactful insights. The role will be highly cross-functional, working in a centralized Business Intelligence team and collaborating across teams to execute key projects.

What you’ll do:

• Build and maintain interactive reports and dashboards and develop data models from multiple data sources
• Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels
• Develop a deep understanding of Alma’s business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain.
• Proactively identify opportunities for increased efficiency in current processes
• Support and execute the BI team’s mission and strategy
• Act as a liaison for data between the business and Engineering to help advocate for and prioritize improvements in our data capabilities

Who you are:

• You have 2-5 years of experience working in data analytics, preferably used to embracing change in a high-growth start up environment
• You are fluent in SQL, as you’ll need to use SQL daily and at an intermediate level to query data directly from our data ware