remote
Air Systems Analyst - Flight Centre Travel Group
Software Engineer
Air Systems Analyst providing expert support and consultancy on Flight Centre’s Air Distribution platforms, including GDS and TPConnects, while collaborating with cross‑functional teams to optimize operations and drive project success.
About the role
Key Responsibilities
- Act as the subject‑matter expert for all Air Distribution systems, ensuring optimal performance across GDS and TPConnects platforms.
- Provide technical support and consultancy to internal stakeholders and external partners, troubleshooting issues and delivering solutions.
- Collaborate closely with Project Management & Engineering teams to align system enhancements with business objectives.
- Engage with vendors and management to coordinate system upgrades, integrations, and service level agreements.
- Document best practices, create knowledge base articles, and train end‑users on system functionalities.
Requirements
- Proven experience with GDS and TPConnects or similar airline distribution systems.
- Strong technical troubleshooting skills and ability to translate complex issues into actionable solutions.
- Excellent communication and stakeholder management abilities.
- Experience working in a fast‑paced, cross‑functional environment.
- Knowledge of project management principles and tools is a plus.