onsite
AI/ML Engineer - Automotive CRM - National Credit Center
ML Engineer
AI/ML Engineer focused on automotive SaaS, building data‑driven systems to optimize dealer workflows and unlock insights. Leverages Python, machine learning, SQL, AWS, and data engineering to design, deploy, and maintain intelligent solutions that enhance finance and insurance processes for dealerships.
About the role
- Design and implement data-driven systems that enhance decision-making across dealer workflows
- Develop predictive or optimization logic using structured dealership data
- Translate business objectives into scalable intelligent services
- Improve consistency, accuracy, and efficiency in operational processes
- Ensure solutions are explainable, reliable, and aligned with enterprise and regulatory expectations
- Build systems that extract insights from structured dealership data (CRM, DMS, transactional records)
- Implement knowledge retrieval or search capabilities across policies and documentation where appropriate
- Collaborate with product teams to surface actionable intelligence within dashboards and workflows
- Design and deploy containerized AI services within AWS (ECS/Fargate)
- Integrate intelligent services into existing APIs and application workflows
- Monitor system performance, reliability, and integrity
- Ensure data security, auditability, and compliance alignment
- 8+ years of software engineering experience
- 2+ years building and deploying AI/ML systems in production environments, with strong experience in Python-based data and ML development preferred
- Experience working with structured data and predictive or decision-support systems
- Experience deploying cloud-based services (AWS preferred)
- Understanding of secure API design and enterprise application architecture
- Experience in fintech, lending, automotive retail, or other regulated environments
- Experience building risk scoring, fraud detection, or optimization systems
- Familiarity with LLM integration or knowledge retrieval systems
- Understanding of model explainability and monitoring concepts
- Experience working with CRM or financial transaction platforms
- An engineer who can move from concept to deployed solution
- Strong problem-solving skills in data-driven environments
- Ability to translate business objectives into intelligent systems
- Ability to work independently, take initiative, and drive projects from concept through deployment
- Comfortable working cross-functionally with product and leadership
- High ownership mindset and pragmatic decision-making
- One Team : We are transparent, collaborative, and aligned.
- Customer Obsessed : We are a partner, not a vendor.
- Forward Focused : We challenge ourselves and the norm to innovate continuously.
- Act Now : We don’t put off to tomorrow what we can do today.
- Results Driven : We act with purpose to deliver value for our clients and our company.
- Competitive pay
- Unlimited PTO
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) plan with company match.
- Professional development opportunities and continuous training.
- A supportive and