Adastra is seeking an AI Tech Lead to spearhead the development and delivery of innovative AI-powered solutions that drive measurable business value. In this role, you will partner with stakeholders to define strategic roadmaps, translate business needs into scalable technology solutions, and lead multidisciplinary teams in building market-ready AI products. This is an exciting opportunity to shape the future of AI across customer, employee, and operational experiences while working at the forefront of emerging technologies.
Primary Location: Across Canada
Work Model: Hybrid 2-Days Onsite
Employment Type: Full-Time or Contractor
Vacancy Status: New
RESPONSIBILITIES
- Partner with business and technology stakeholders to define AI strategy, priorities, and solution roadmaps
- Lead the design, development, and delivery of AI-powered solutions that address business needs and commercial objectives
- Translate business requirements into scalable product features, technical capabilities, and solution architectures
- Drive the development of AI Knowledge Agents for Insurance (Group Benefits), Human Resources, and other business domains
- Lead integrations between AI solutions and enterprise platforms, including Genesys telephony systems
- Develop and enhance AI-enabled RFP and proposal automation capabilities
- Establish technical standards, delivery frameworks, and best practices for AI solution development
- Build, mentor, and lead high-performing teams responsible for solution delivery and ongoing support
- Collaborate with cross-functional stakeholders to ensure solutions are scalable, secure, and adoption-ready
- Evaluate emerging AI technologies and identify opportunities to drive innovation and business value
QUALIFICATIONS, SKILLS & EXPERIENCE
- Experience leading the delivery of AI, machine learning, or intelligent automation solutions
- Strong stakeholder engagement skills with the ability to define technology roadmaps and strategic priorities
- Experience translating business requirements into scalable technical solutions and product capabilities
- Demonstrated success delivering commercially viable, market-ready technology solutions
- Hands-on experience with AI agents, knowledge management solutions, or intelligent automation platforms
- Experience integrating enterprise systems and third-party applications
- Proven leadership experience building and managing technical teams
- Excellent communication, presentation, and problem-solving skills
NICE TO HAVE
- Experience within the Insurance industry, particularly Group Benefits
- Experience delivering Human Resources technology solutions
- Experience integrating with Genesys or similar contact center platforms
- Experience with AI-enabled RFP, proposal, or document automation solutions