NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group
We are seeking a skilled Systems Engineer to join our team at NCS. In this role, you will be responsible for designing, deploying, and maintaining IT infrastructure while supporting the integration of AI-powered systems. You will play a key role in ensuring optimal system performance, security, and client satisfaction.
Key Responsibilities
- Design, deploy, and maintain IT infrastructure, including servers, networks, storage, and cloud services
- Develop and implement system configurations, procedures, and documentation
- Support the deployment and integration of AI-powered systems and tools within existing IT infrastructure
- Monitor and maintain system performance, security, and availability
- Troubleshoot and resolve hardware, software, and network issues
- Perform regular system upgrades, patches, and backups
- Implement and manage security measures to protect systems, data, and networks
- Conduct regular security assessments and audits
- Create and maintain comprehensive documentation for system configurations, procedures, and changes
- Generate reports on system performance, issues, and improvements
- Document AI system configurations, performance metrics, and integration points
- Provide technical support and training to end-users
- Address and resolve client inquiries and issues promptly
Requirements & Qualifications
- Preferably Degree in Computer Science, Computer Engineering, Information Technology, or related field
- Minimum 3–5 years of relevant experience in systems engineering or IT infrastructure management
- Experience with server administration in Windows Server and/or Linux environments
- Hands-on experience with cloud services (AWS, Azure, or Google Cloud) is preferred
- Exposure to AI system deployment or integration is an added advantage
- Proficiency in configuring, troubleshooting, and supporting hardware and software platforms, with emphasis on Microsoft environments
- Good understanding of Active Directory (AD) policy management
- Familiarity with scripting languages such as PowerShell, Visual Basic, or batch files
- Experience with system deployment tools (e.g., SCCM) and patch management
- Knowledge of operating system security, encryption, and vulnerability management
- Understanding of network protocols, storage solutions, and backup strategies