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AI Support Engineer - Singapore
AI Support Engineer - Singapore
AI Support Engineer role focuses on providing technical support for AI-related products and services, with a strong emphasis on Python, Node.js, Machine Learning, and AWS skills.
About the role
We are seeking an AI Support Engineer to join our team in Singapore. As an AI Support Engineer, you will be responsible for providing technical support for our AI-related products and services. You will work closely with our engineering team to resolve technical issues, develop and implement solutions, and provide exceptional customer support.
Key Responsibilities:
- Provide technical support for AI-related products and services via phone, email, and chat.
- Collaborate with the engineering team to resolve technical issues and develop solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Participate in on-call rotations to provide 24/7 support.
- Stay up-to-date with the latest AI technologies and trends.
Requirements:
- 3+ years of experience in AI, machine learning, or a related field.
- Strong understanding of Python, Node.js, and AWS.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Bachelor's degree in Computer Science or a related field.
Skills
pythonnodejsmachine learningaws