onsite
AI Solutions Support Specialist - acdisaster
Software Engineer
Provide expert support for AI-driven solutions, troubleshooting model deployments, optimizing performance, and ensuring seamless integration with AWS services. Leverage Python and data analysis skills to resolve issues and enhance user experience.
About the role
Key Responsibilities
- Diagnose and resolve technical issues related to AI model deployment and operation on AWS infrastructure.
- Collaborate with data scientists and engineers to optimize model performance and scalability.
- Develop and maintain Python scripts for monitoring, logging, and automated remediation.
- Provide end‑user support, including troubleshooting, training, and documentation.
- Participate in incident management, root cause analysis, and post‑mortem reporting.
Requirements
- Strong experience with Python programming and data manipulation libraries.
- Hands‑on knowledge of AWS services (SageMaker, EC2, Lambda, CloudWatch).
- Familiarity with machine learning workflows and model lifecycle management.
- Excellent problem‑solving skills and ability to communicate complex technical concepts.
- Prior experience in a technical support or operations role is a plus.
Skills
pythonmachine learningawsdata analysis