AI Solutions Delivery Engineer
The AI Solutions Delivery Engineer will join NiCE's IT AI Center of Excellence to accelerate the delivery of AI agents across the company. This role involves building internal AI agents using Anthropic Claude Cowork and other LLMs, focusing on designing skills, agent logic, tool usage, and end-to-end low-code solutions to achieve measurable business impact.
We are seeking an AI Solutions Delivery Engineer to join NICE IT AI Center of Excellence and accelerate delivery of AI agents across the company.
The role centers on building internal AI agents powered by Anthropic Claude Cowork and other LLMs, with responsibility for designing skills, agent logic, tool usage, and end‑to‑end solution flows using low‑code platforms. You will leverage Claude’s strengths in complex reasoning, long‑context document processing, and agentic workflows to deliver scalable, business‑ready AI solutions.
The position is low‑code / no‑code, but requires deep practical understanding of LLM behavior, prompt & Skills design, agent workflows, and orchestration.
You will partner with business stakeholders across NiCE to identify automation opportunities, design Claude-Cowork solutions end-to-end, and shape enterprise-grade AI solutions. You will combine skills, agent design, and low-code automation to deliver measurable business impact.
This is a high-impact role ideal for someone who thrives on translating business problems into AI solutions, designing reliable agents, and helping a growing IT CoE shape the standards that enable the wider organization.
Posted June 2, 2026