AI Solution Delivery Engineer
The AI Solution Delivery Engineer will join NiCE's IT AI Center of Excellence to accelerate the delivery of AI agents. This role involves designing and building internal AI agents using Anthropic Claude Cowork and other LLMs, leveraging low-code platforms to create end-to-end solutions, and integrating them with enterprise systems.
We are seeking an AI Solution Delivery Engineer to join NICE IT AI Center of Excellence and accelerate delivery of AI agents across the company. The role centers on building internal AI agents powered by Anthropic Claude Cowork and other LLMs, with responsibility for designing skills, agent logic, tool usage, and end-to-end solution flows using low-code platforms. You will leverage Claude’s strengths in complex reasoning, long-context document processing, and agentic workflows to deliver scalable, business-ready AI solutions. The position is low-code / no-code, but requires deep practical understanding of LLM behavior, prompt & Skills design, agent workflows, and orchestration.
You will partner with business stakeholders across NiCE to identify automation opportunities, design Claude-Cowork solutions end-to-end, and shape enterprise-grade AI solutions. You will combine skills, agent design, and low-code automation to deliver measurable business impact. This is a high-impact role ideal for someone who thrives on translating business problems into AI solutions, designing reliable agents, and helping a growing IT CoE shape the standards that enable the wider organization.
At NiCE, we don’t just connect systems—we connect people, platforms, and possibilities. In this role, you’ll be at the heart of driving product unification, governance, and go-to-market alignment across a mission-critical platform. You’ll join a team that breaks down silos and enables seamless customer experiences across our product ecosystem.
If you are a strategic thinker, a collaborative leader, and passionate about delivering cross-platform value, this is your opportunity to shape the future of customer experience with NiCE.
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Posted June 4, 2026