AI Software Engineer
UJET is seeking an AI Software Engineer to build the next generation of its AI products, Spiral and AXO. This role involves developing full-stack solutions from backend AI services to user-facing features, focusing on reliability, performance, and user impact. The ideal candidate will be a practical AI engineer comfortable with ambiguity and committed to iterating on solutions.
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
We’re looking for an AI Software Engineer to help build the next generation of UJET's AI products: Spiral and AXO. This is a high-impact role for someone who thrives in ambiguity, enjoys moving across the stack, and wants to turn cutting-edge model capabilities into real-world product experiences.
You’ll work across backend systems, AI services, product features, APIs, and infrastructure. One day you might be building agent workflows in Python, the next shipping customer-facing features in TypeScript, improving evals and reliability, or designing systems that process large-scale conversational data securely and efficiently.
This role is ideal for an engineer who is deeply practical about AI: someone who uses AI-assisted development naturally, understands how to build with and around LLMs, and cares about reliability, performance, and user impact as much as model quality. We value curiosity highly. The best people in this role are excited to dig into messy problems, ask good questions, and iterate until the system is measurably better.
Posted June 13, 2026