Program Manager
Lead AI strategy for ERP and WFM, partnering with customers and the Enterprise AI team to maximize existing investments, evaluate external vendors, and drive governance and program execution.
Department:
Status:
Benefits Eligible:
Hou rs Per Week:
Schedule Details/Additional Information:
As our customers are increasingly looking to AI through existing vendors and 3rdparties, having a program manager to manageand partner in the AI space to ensure we are maximizing our existing investments and where we need to look outside our platforms thatreliablelong-termpartners are being evaluated and selected
Pay Range:
Role Responsibilities:
Lead the technology and AI strategy for ERP and WFM in partnership with our customers and the Enterprise AI team and governance.
Oversee the identification, rationalization, value proposition, testing, and implementation of AI-driven initiatives that support organizational priorities.
Evaluate and facilitate adoption of AI technologies within our core platforms as well as outside (e.g. Workday AI vs. AWS partnerships, etc.)
Facilitate collaboration between analysts, solution architects, operational leaders, and vendor partners.
Essential Functions
Coordinates with and maintains continuous oversight of all administrative activities in support of program.
Ensures that operations and employees are in compliance with regulatory and/or accreditation agency standards, policies.
Develops dashboards, action plans and other tools in order to continuously monitor key performance indicators, including but not limited to: referrals, volume, cost of care, access, quality and safety, appropriateness of care/service, fundraising, research participation.
Participates with the team to assess, plan, and implement changes as required to achieve goals.
Lead, manage and track improvement initiatives and program-related projects
Serve as primary point of contact for the program for internal and external stakeholders
Develop and maintain highly effective professional relationships with referring providers, program leader colleagues from other systems
Organizes and coordinates all assigned functions to provide for a smooth cost-efficient operation.
Physical Requirements Works in an office environment; requires walking, standing and long periods of sitting and computer use; intact sense of sight and hearing required. Education, Experience and Certifications. Bachelor's degree required in related field, Master's degree preferred. Consulting and/or project management experience preferred. 5 years of related experience preferred. Experience with Microsoft Office suite of tools is required. Proven track record of achieving goals timely and collaboratively. Excellent written and
Posted June 22, 2026