remote
AI Field Engineer - Enterprise
Software Engineer
AI Field Engineer with 3+ years of customer‑facing experience, delivering production AI/ML solutions, LLM inference, fine‑tuning, and performance benchmarking on cloud and edge environments.
About the role
Key Responsibilities
- Deploy and maintain AI/ML production code in customer environments, ensuring reliability and scalability.
- Lead LLM inference and fine‑tuning projects, running SFT pipelines, benchmarking latency, and optimizing throughput.
- Collaborate with sales and pre‑sales teams to design technical solutions that meet client requirements.
- Provide on‑site and remote support, troubleshooting model performance, data pipelines, and infrastructure issues.
- Document best practices, create deployment guides, and conduct knowledge transfer sessions for client teams.
Requirements
- 3+ years of customer‑facing AI/ML field engineering or related roles.
- Hands‑on experience with LLM inference, fine‑tuning, and SFT pipelines.
- Proficiency in Python, PyTorch, TensorFlow, and cloud platforms (AWS).
- Strong knowledge of containerization (Docker) and orchestration (Kubernetes).
- Excellent communication skills and ability to translate technical concepts to non‑technical stakeholders.
Skills
pythonpytorchtensorflowawsdockerkubernetes