remote
AI & Process Automation Analyst - Kaseya
Software Engineer
Lead AI and process automation initiatives, designing and deploying intelligent workflows that streamline IT operations and enhance security across global environments. Leverage Python, machine learning, and RPA tools to deliver scalable, data‑driven solutions for managed service providers and enterprise clients.
About the role
Key Responsibilities
- Design, develop, and implement AI‑powered automation workflows to optimize IT management and cybersecurity processes.
- Collaborate with cross‑functional teams to identify automation opportunities, gather requirements, and translate business needs into technical solutions.
- Build and maintain Python scripts, machine learning models, and RPA bots that integrate with existing platforms and APIs.
- Analyze large datasets using SQL and data‑analysis tools to uncover insights, monitor performance, and drive continuous improvement.
- Document architecture, code, and best practices; provide training and support to internal stakeholders.
Requirements
- 3+ years of experience in AI, machine learning, or process automation within IT or cybersecurity domains.
- Proficiency in Python, SQL, and RPA frameworks (e.g., UiPath, Automation Anywhere).
- Strong analytical skills with a track record of delivering data‑driven automation solutions.
- Excellent communication and collaboration abilities in a fast‑paced, global environment.
Skills
pythonmachine learningsql