remote
AI Account Lead - SoftSnow
Software Engineer
AI Account Lead at SoftSnow: remote role focused on bridging technical AI teams and clients, driving project management, building client relationships, and crafting strategic roadmaps for successful AI implementation.
About the role
This is a remote position.
- Serve as the primary point of contact for clients throughout the engagement lifecycle.
- Assign and coordinate responsibilities among SoftSnow and client team members.
- Develop comprehensive project plans and roadmaps for AI services delivery.
- Conduct weekly calls to discuss status updates, performance insights, and project progress.
- Address client concerns, questions, and requests in a timely and professional manner.
- Present updated plans for upcoming activities and milestones.
- Strategize and plan with client and vendor resources to ensure alignment and successful outcomes.
- Manage intra-week communications to maintain project momentum.
- Translate technical AI concepts into business value propositions that resonate with client stakeholders.
- Provide strategic recommendations to clients enabling up-sell opportunities
- Monitor project health and proactively identify and mitigate potential risks.
- Act as a thought leader, bringing innovation and creative ideas to clients.
Requirements
- Bachelor's degree required.
- 1-3 years of experience in account management, client services, or project management.
- Experience working in technology consulting or implementation services.
- Familiarity with AI technologies, such as Microsoft Copilot, OpenAI, and Retrieval-Augmented Generation (RAG), is a plus.
- Background in managing client relationships and expectations in complex project environments.
- Experience developing and presenting strategic roadmaps and implementation plans.
- Exceptional interpersonal and communication skills, both written and verbal.
- Strong project management capabilities with attention to detail.
- Strategic thinking and problem-solving orientation.
- Ability to understand and articulate technical concepts to non-technical audiences.
- Skills in expectation management and stakeholder alignment.
- Basic understanding of AI concepts and business applications.
- Basic understanding of sales strategies.
Benefits
- Comprehensive Training – Learn AI development through hands-on experience and mentorship.
- Exciting Growth Opportunities – Join a fast-growing industry with endless possibilities.
- Collaborative Environment – Work alongside top AI professionals in a supportive team.
- Innovative Work – Be part of cutting-edge AI projects that shape the future of business.
- Flexible Work Environment – Remote work opportunities with a results-driven approach.
- Competitive Benefits - Designed to focus on our team's personal, professional and financial goals.
Originally posted on Himalayas