AI Account Lead - SoftSnow

This is a remote position.

• Serve as the primary point of contact for clients throughout the engagement lifecycle.
• Assign and coordinate responsibilities among SoftSnow and client team members.
• Develop comprehensive project plans and roadmaps for AI services delivery.
• Conduct weekly calls to discuss status updates, performance insights, and project progress.
• Address client concerns, questions, and requests in a timely and professional manner.
• Present updated plans for upcoming activities and milestones.
• Strategize and plan with client and vendor resources to ensure alignment and successful outcomes.
• Manage intra-week communications to maintain project momentum.
• Translate technical AI concepts into business value propositions that resonate with client stakeholders.
• Provide strategic recommendations to clients enabling up-sell opportunities
• Monitor project health and proactively identify and mitigate potential risks.
• Act as a thought leader, bringing innovation and creative ideas to clients.

Requirements

• Bachelor's degree required.
• 1-3 years of experience in account management, client services, or project management.
• Experience working in technology consulting or implementation services.
• Familiarity with AI technologies, such as Microsoft Copilot, OpenAI, and Retrieval-Augmented Generation (RAG), is a plus.
• Background in managing client relationships and expectations in complex project environments.
• Experience developing and presenting strategic roadmaps and implementation plans.
• Exceptional interpersonal and communication skills, both written and verbal.
• Strong project management capabilities with attention to detail.
• Strategic thinking and problem-solving orientation.
• Ability to understand and articulate technical concepts to non-technical audiences.
• Skills in expectation management and stakeholder alignment.
• Basic understanding of AI concepts and business applications.
• Basic understanding of sales strategies.

Benefits

• Comprehensive Training – Learn AI development through hands-on experience and mentorship.
• Exciting Growth Opportunities – Join a fast-growing industry with endless possibilities.
• Collaborative Environment – Work alongside top AI professionals in a supportive team.
• Innovative Work – Be part of cutting-edge AI projects that shape the future of business.
• Flexible Work Environment – Remote work opportunities with a results-driven approach.
• Competitive Benefits - Designed to focus on our team's personal, professional and financial goals.

Originally posted on Himalayas