Job Title: Agentic AI Product Manager Location: India Reports to: Agentic AI COE Leader
Position Overview: We are seeking a highly motivated Agentic AI Product Manager to drive the market launch and IP roadmap of our innovative AI-powered solutions collaborating with sales, marketing, consulting and development. This role will work closely with the Agentic AI COE Leader to transform cutting-edge technologies—including autonomous agents, LLMs, and multi-agent systems—into scalable, customer-centric products integrated with platforms like ServiceNow.
The ideal candidate will have strong experience in AI product lifecycle management, cross-functional collaboration, and aligning technology capabilities with business goals.
Key Responsibilities:
Product Strategy & Market Analysis
- Understand competitive market intelligence and conduct research to inform our AI roadmap and features while ensuring product/market fit.
- Define product requirements and roadmaps in partnership with the Agentic AI COE Leader and cross-functional teams that results in customer impact (cost reduction, time savings, strategic differentiation, etc.)
- Support the COE Leader in assessing AI innovation opportunities across industries. And translate strategic AI innovation goals into tangible product development initiatives.
- Identify use cases where agentic AI can enhance and/or orchestrate enterprise workflows, particularly on ServiceNow.
- Develop ROI models and frameworks for realizing value of our AI offerings and solutions
Cross-functional Collaboration
- Collaborate with sales, solution consulting, design, engineering, data science, and ServiceNow platform teams to deliver high-impact AI capabilities and IP
- Work closely with client-facing teams to identify POC’s opportunities, prioritize features, gather feedback and ensure adoption (i.e. production rollout) success.
- Work with our engineering teams to facilitate the agile development processes, define epics, elaborate user stories, translate and prioritize backlog and conduct retrospectives
AI IP Development
- Manage product lifecycle from ideation to launch, with a strong emphasis on usability, performance, ROI and business outcomes.
- Ensure products integrate seamlessly with ServiceNow (e.g., ITSM, HRSD, SecOps).
- Oversee feature validation, testing, and iteration using agile methods and customer feedback.
Market Awareness & Launch
- Stay informed on emerging trends in agentic AI, LLMs, multi-agent systems, and enterprise automation.
- Evaluate and prioritize experimental ideas, proof-of-concepts, and beta features with our clients and partners.
- Participate and orchestrate market awareness events like webinars, client roundtables, analyst presentations, partner briefings,