remote
Agency Operations Manager, AI & Transformation - BGBx
Systems Engineer
Lead agency operations for AI and transformation initiatives, driving cross‑functional collaboration, project delivery, and stakeholder engagement across pharmaceutical and life‑science clients.
About the role
Key Responsibilities
- Oversee end‑to‑end project execution for AI and digital transformation programs, ensuring on‑time, on‑budget delivery.
- Coordinate multidisciplinary teams of strategists, scientists, technologists, and data experts to align solutions with client objectives.
- Manage client relationships, facilitating clear communication of project scope, progress, and outcomes.
- Implement process improvements and best practices to increase operational efficiency and quality.
- Track and report key performance metrics, providing insights for continuous improvement.
Requirements
- 5+ years of experience in operations or program management within a consulting or agency environment.
- Strong understanding of AI, data analytics, and digital transformation in the pharmaceutical or life‑science sector.
- Proven ability to lead cross‑functional teams and manage complex, multi‑stakeholder projects.
- Excellent communication, negotiation, and stakeholder‑management skills.
- Results‑oriented mindset with a track record of delivering high‑impact solutions.
Skills
operations managementproject management