About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The Opportunity:
As a Account Team Lead, your key objective will be to increase the coverage and quality of Agoda’s supply network. You will manage a team that takes care of a large portfolio of emerging and high growth supply partners and assist in partner growth related functions at scale.
Responsibilities:
- Manage a team of Account Manager and Account Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests and resolve partner issues.
- Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target
- Collaborate with upward stakeholders and stakeholders from various teams across the globe to drive commercial and operational excellence
- Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis
- Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success
- Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging
- Manage project sprints and ensure appropriate processes, plan and execution are delivered
- Ensure efficient communication with partners through various communication methods including phone, email, messaging, and webinars
- Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems
Qualifications:
- Bachelor’s Degree or higher from top university
- Minimum 8 years’ experience working in operational or execution role
- Understands, demonstrates and can coach/train others on business development skills
- Minimum 4 years of senior supervisory/team management experience
- Analytical and proven track record in using data to drive teams and make decisions
- Intellectual curiosity
- Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other depa