Work Schedule
Environmental Conditions
Job Description
Location
Remote – ideally based in the Central or Western United States Travel up to 50% (supporting Semiconductor customers)
How you will make an impact
At Thermo Fisher Scientific, you’ll do meaningful work that supports a powerful Mission: to enable our customers to make the world healthier, cleaner and safer.
Within our Electron Microscopy business, your work directly supports customers pushing the boundaries of semiconductor innovation—helping advance technologies that power everyday life, from smarter devices to more sustainable solutions.
As an Account Manager III focused on Service Sales, you will play a critical role in strengthening long-term customer partnerships, ensuring uptime and performance of advanced instrumentation, and delivering service solutions that maximize customer success.
What you will do?
- Own the full service sales lifecycle —from initial engagement through long-term contract support across the installed base
- Drive sustainable service revenue growth and margin , partnering closely with service leadership
- Act as a trusted advisor to Semiconductor customers across North America, aligning service solutions to their business and technical needs
- Collaborate cross-functionally (sales, service, applications, and leadership) to deliver tailored, high-value solutions
- Support and mentor regional team members, sharing effective sales strategies and best practices
- Build strong relationships with internal and external partners to continuously improve service offerings
- Consistently achieve and report on sales targets, contributing to a culture of accountability and performance
How you will get here? (Minimum education & experience)
- Bachelor’s degree (or equivalent experience) in Semiconductor, Engineering, or a related scientific field
- 3+ years of experience in service sales or account management within Semiconductor or a related industry
- Proven success selling service contracts or solutions where service is a key value driver
- Strong customer advocacy mindset with experience supporting complex, technical customers
- Demonstrated ability to collaborate across a matrixed organization
- Excellent communication, negotiation, and closing skills
- Experience engaging with senior-level stakeholders in Semiconductor organizations
What sets this role apart
- Impact with purpose: Your work helps customers innovate faster and more reliably, supporting breakthroughs in technology and sustainability
- A culture of collaboration: You’ll work across teams to solve complex challenges and deliver meaningful outcomes
- Career growth: You’ll be part of an environment where careers are built through continuous learning, m