remote
Account Management Director
Account Manager
Account Management Director to lead strategic client relationships, drive revenue growth, and ensure high retention through tailored solutions and cross-functional collaboration.
About the role
Key Responsibilities
- Lead and grow key client relationships to drive revenue and retention
- Develop and execute strategic account plans aligned with business objectives
- Collaborate with cross-functional teams to deliver tailored solutions
- Identify upsell and cross-sell opportunities within assigned accounts
- Monitor industry trends and competitive landscape to inform strategy
- Ensure high client satisfaction and renewal rates
Requirements
- 8+ years in account management or client services
- Proven track record in enterprise sales and account growth
- Strong understanding of CRM tools and sales methodologies
- Excellent communication and negotiation skills
- Ability to work independently and manage multiple priorities
Skills
client relationship managementstrategic planningsalesforcenegotiationcrm systems