Account Director Pharma MarTech domain

Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.

At Viseven , our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.

With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.

Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

Role description:

As a Senior Account Manager, you will serve as the single point of contact for Client Success Managers, Project Managers, and other stakeholders. In this role, you will be responsible for developing and executing mid to long-term account strategies that align with Viseven 's marketing strategy to drive upsell tactics. Your primary objective will be to maintain existing global accounts while identifying and capitalizing on new opportunities to grow revenue. In addition, you will lead client meetings, gather and analyze high-level requirements, design scalable onboarding processes, drive internal change initiatives, and provide leadership for internal operational activities.

Responsibilities:

• Overarching Account profitability management.
• Orchestrating the relationships with the Client across the regions via the Regional Account Directors' alignment.
• Being responsible for HQ contracting.
• Onboarding of new Regional Account Directors.
• Build the Account strategy for mid- and long-term perspectives; correct the tactics of up-sale according to Viseven marketing strategy.
• Ensure Account budget planning and execution on an annual and quarterly basis.
• Sustain the existing and develop new opportunities within the accounts, including expanding to new divisions and clusters, thus increasing Viseven 's revenue.
• Execute meetings with customers and present Viseven solutions, collect & analyze high-level requirements.
• Devise a scalable onboarding process for the strategic account while communicating with decision-makers and stakeholders on the customer side.
• Create and implement workflow and process improvements to innovate the current operational process.
• Drive internal change in their company, as needed, to maximize account growth.
• Initiate hiring at HR, training, and devel