Access Management Analyst

You’re more valuable than ever – And that’s just how we’ll make you feel.

Job Title: Access Management Analyst

Department : IT

Reports To: Manager, Identity and Access Management

Receives Direction From: Manager, Identity and Access Management

Direct Reports: None

Entity: Access Clinical Partners, LLC dba GoHealth Urgent Care

FLSA Status: Exempt

Work Location: Remote

Job Code: 711026

Job Summary

The Access Management Analyst is responsible for managing user access and security within the Epic, eCW - electronic health record (EHR) system and across enterprise applications. This role ensures that access is provisioned appropriately based on job roles, regulatory requirements, and organizational policies. The Access Management Analyst will collaborate with Teams across the Company such as urgent care center teams, Operations, People, EMR, Finance and IT to maintain a secure and efficient identity and access management (IAM) framework, supporting multi-market onboarding and application-specific IAM needs.

Qualifications

Education Required:

• Bachelor’s degree or equivalent experience.

Licenses/Certifications Required:

• None

Work Experience Required:

• 3+ years in Identity & Access Management (IAM) within an enterprise IT environment.
• 1+ years of EPIC user security and provisioning.
• 1+ years of EMR experience.

Preferred Qualifications , Education, Licenses, Certifications, Experience, etc.:

• 3+ years of EPIC user security and provisioning.
• Epic Security certification or proficiency in Epic security tools (e.g., User Templates, Role Editor, EMP, SER).
• Certified in CompTIA+

Knowledge, Skills, and Abilities

• This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills.
• Experience conducting security baselines, platform health/performance monitoring, and risk reviews for IAM controls.
• Strong working experience with Epic modules, IAM tools including automation tools for IAM tasks and identity concepts.
• Strong understanding of healthcare compliance standards.
• Excellent analytical, problem-solving, and communication skills.
• Knowledge of ITIL practices and service management tools (e.g., ServiceNow, Zendesk).
• Project management or change management experience in a healthcare IT environment.
• Ability to lead cross-functional projects and mentor junior analysts.
• Strong ability to adapt to changing needs in a fast-paced, evolving environment.
• Strong organizational and Standard Operating Procedure (SOP) documentation skills.
• Ability to work independently and in a team with strong collaboration skills.

Essential