Senior QA Enginneer with 3+ years in Telecom and Banking domains
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Senior Software QA Engineer with 4.8+ years of experience in Telecom and Banking domains, specializing in Manual Testing, API Testing, and Database Validation. Proven expertise in delivering high-quality applications through strong analytical skills, defect management, and Agile practices. Recognized for identifying critical defects and improving system reliability in large-scale production environments. Currently Designated as “Senior Software QA Engineer” in Mobicule Technologies Baner, Pune.
MPGI College of Engineering
BE · E&TC
N/A – June 30, 2023
Mobicule Technologies
Senior Software Test Engineer
April 1, 2023 – Present
Pune, Maharashtra, India
mCollect
April 1, 2023 – Present
Worked on mCollect platform, a comprehensive digital debt collection solution. It integrates digital tools with traditional collection methods to streamline recovery processes, leveraging AI-Powered automation, multi-channel communication and real-time data insights to enhance operational efficiency, reduce cost, and improve customer engagement. The platform includes modules for field collection, settlements, repossession, and legal workflows, ensuring compliance through integration with e-courts and e-post systems, focusing on data security and customizable approval rules. Optimized both digital and physical collection efforts. Analyzed FRS, SRS, user stories, and business requirements to understand application functionality and define test scope. Designed and executed test scenarios and test cases to validate end-to-end business workflows. Performed functional, regression, and re-testing to ensure application stability after defect fixes and enhancements. Created and maintained test artifacts including test cases, traceability matrix (RTM), test reports, and defect logs. Logged, tracked, and managed defects using tools like JIRA and Octane, ensuring timely resolution. Collaborated with developers, business analysts, and QA teams to analyze defects and ensure quality delivery. Participated in Agile ceremonies (daily stand-ups, sprint planning, reviews) to track progress and align with team goals. Validated payment gateway integrations, billing workflows, and invoice generation for accuracy and reliability. Verified backend processes by ensuring correct data flow across customer management, billing, and service modules. Reviewed test cases and provided feedback to improve test coverage and quality standards. Reported daily/weekly status updates to stakeholders and project managers, ensuring transparency in testing progress. Ensured applications met business requirements and user expectations across web and mobile platforms. Performed API testing using Postman and validated backend data using SQL queries.
Vodafone idea (Vi)Banking and Telecom
April 1, 2023 – Present
Worked on the Vodafone Idea (Vi)Banking and telecom project that focused on improving and maintaining critical business applications used for customer management, billing, service provisioning, network operations, and backend support systems. The platform supported high availability for millions of subscribers, enabling features such as user activation, recharge, balance inquiry, plan changes, payment processing, and service requests. This project was part of ongoing efforts to ensure smooth operations, excellent service delivery, and enhanced user experience across web and mobile portals. Performed end-to-end testing (SIT/UAT/PROD) across banking and telecom domains.
CNCTIMES.COM (Web + Mobile)
April 1, 2023 – Present
CNCTimes.com is a web-based platform focused on delivering technical content, industry insights, product news, and knowledge resources predominantly related to CNC technology and machine tools. It serves as an information hub for engineers, professionals, and students interested in manufacturing technologies, technical articles, product updates, case studies, and success stories. The portal also provides features like newsletter subscription, user registration, and categorized content distribution to enhance user engagement and accessibility. Performed end-to-end manual testing of the CNCTimes.com web application across multiple modules (home, product news categories, contact, subscription forms, user registration). Created and executed test cases based on functional requirements to validate website features such as navigation, page content accuracy, UI consistency, hyperlinks, and form validations. Conducted cross-browser and cross-device testing to ensure compatibility and responsiveness on various platforms (e.g., Chrome, Firefox, Safari, Android, iOS). Reported, tracked, and verified defects/bugs using bug-tracking tools (e.g., JIRA) and worked with developers to resolve issues. Validated data integrity and content accuracy for technical articles and category listings to maintain quality and relevancy. Performed regression testing before each release to ensure pre-existing functionality remained stable after new deployments. Prepared and maintained detailed test documentation including test plans, test scenarios, test reports, and defect logs. Sent daily status Report to QA Manager.
Plant Manager (Web + Mobile) :Product
April 1, 2023 – Present
Project details not explicitly described but context suggests it's a web and mobile product related to plant management. Role was Software Test Engineer in Ecommerce and CRM domain. Implied tasks would include testing web/mobile applications, ensuring product quality, and potentially working with e-commerce and CRM functionalities.
CRM (Web) :Product
April 1, 2023 – Present
Project details not explicitly described but context suggests it's a web-based CRM product. Role was Software Test Engineer in Ecommerce and CRM domain. Implied tasks would include testing web applications, ensuring product quality, and working with CRM functionalities.
Spotlight Award for Quality Testing
Vodafone Idea
June 1, 2025 – Present
Quality Excellence Award
Vodafone Idea
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's experience across diverse projects (debt collection, telecom, banking, e-commerce, CRM, content portal) and domains suggests adaptability and a broad understanding of different business contexts. The focus on quality and problem-solving, as evidenced by awards, aligns well with a culture that values high standards and continuous improvement. The role as a Senior Software Test Engineer aligns directly with the target role, indicating a good cultural and professional fit.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical skills, attention to detail in defect identification and reporting, and effective collaboration with development and business teams. Participation in Agile ceremonies indicates good operational fit for dynamic project environments. The awards received highlight a proactive approach to quality and problem-solving.