Customer Support Associate with 9+ years in Account Management & Technical Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills.
ICWAI
Intermediate
August 1, 2011 – Present
Marwari college
B.Com (Hon) · Commerce
August 1, 2008 – June 30, 2011
Chinmaya Vidyalaya
12th
June 1, 2008 – May 31, 2008
D.A.V public school
10th
June 1, 2006 – May 31, 2006
Head Held High Foundation
IHCL Project
May 5, 2025 – Present
Bengaluru, Karnataka, India
SGBS Unnati Foundation
Spoken English Trainer
January 9, 2025 – Present
Bengaluru, Karnataka, India
Freedom Employability Academy
Teacher
September 18, 2023 – January 9, 2025
India
Raghav Choco Export
Assistant Accountant
January 1, 2019 – January 9, 2025
Kolkata, West Bengal, India
Chorus Agro pvt ltd
Accountant and cashier cum manager
January 1, 2018 – January 1, 2019
Ranchi, Jharkhand, India
Zicome Securities pvt ltd
Service Support Desk (Technical)
January 1, 2016 – January 1, 2018
Mumbai, Maharashtra, India
ICICI Lombard Health Insurance
Customer Support Executive (Non-Technical)
January 1, 2014 – January 1, 2016
Mumbai, Maharashtra, India
Recon InfoTech Pvt. Ltd.
Online Sales Executive (Technical)
January 1, 2011 – January 1, 2014
Ranchi, Jharkhand, India
Master's diploma in computer hardware and mobile hardware technology
Unknown
January 1, 2016 – Present
ICWAI (Intermediate)
ICWAI
January 1, 2011 – Present
Cultural Fit Analysis
The candidate's diverse work history, including roles in education, accounting, and customer service, suggests adaptability and a willingness to take on varied challenges. Their experience in training and team leadership indicates a collaborative mindset. The objective to expand learnings and knowledge aligns with a growth-oriented culture. The breadth of experience, while not always directly aligned with a single career path, shows a versatile individual.
Soft Skills & Operational Fit
The candidate exhibits strong communication skills in both English and Hindi, which is crucial for customer support. Their experience in training and managing teams suggests leadership potential and an ability to influence. The willingness to travel for work indicates flexibility. The background in teaching and accounting also points to an organized and methodical approach, which can be beneficial in operational roles.