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Lead Automation Engineer with 10+ years in Software Testing & Quality Assurance
Technically Sophisticated Software Testing Professional with experiences in Business Analysis, Manual, Automation (Web, Mobile Native & Hybrid Apps & APIs), Performance, Data Base, Devices, Security, Simulator, and Emulators Testing. Strong Experience in Products, Services from various domains, Testing Methods, Levels, Types, SDLC and STLC. Perform Testing in SIT, Stage, UAT, Production and Live Support activities. Deft at Agile, TDD, ATDD, BDD, CT/CICD with Dev Ops. Experience in UML diagrams, Brainstorming sessions, Business Process Mapping, Mind Mapping, Stake Holder Management, Project Management, Coordinating the Team from Multiple Geo locations and Third Party Testing services. Adroit in JAD, FGDs, GAP, SWOT & Risk analysis, and Benchmarking, BRD, Use Cases, User Stories, Wireframes, FRD, UAT Approach, Pugh Matrix, FRD/BFS. Expertise in Defect Management, Debugging, Training, Walkthroughs, Peer Reviews, POCs, RTM, RCN, RCA, DSR, IFD, MOM, TEM, TDM, Data Migration, FR Check List, Impact Analysis. Extensive Experiences in Agile Ceremonies, Incident & Test Coverage reports, Release Notes, Test Artifacts & Metrics, Help & Evidence Document, Test Plan & Strategy and Knowledge Management preparations. Proficient in Data-Driven, Key Word Driven, Hybrid, BDD and Mocha Frameworks. Skilled in DDL, DML, DCL and TCL commands, Expressions, Conditions, Operators, Functions, Clauses, Joins, Sub-queries and grouping in SQL. Adept in Product Features Demonstrations, Client Communications, UAT sessions & Sign Off meeting with Client and Coordinating End user surveys. Proficient in using Al tools GitHub Copilot, ChatGPT and Claude Code in Test Suite Development.
SASTRA, India
Master of Computer Applications · Computer Applications
N/A – Present
Credit Agricole CIB.
QA Automation Expert
March 1, 2023 – Present
Singapore, Central Singapore Community Development Council, Singapore
Tech Mahindra.
Sr.Tech Specialist
March 1, 2022 – February 28, 2023
India
Capgemini.
Sr. SDET
March 1, 2021 – February 28, 2022
India
Doodleblue Innovations(P) Ltd.
SDET
January 1, 2020 – February 28, 2021
India
Softborne Technology Solutions (P) Ltd.
Sr.Business & Quality Analyst
September 1, 2018 – December 31, 2019
India
L&T Infotech.
Sr. Software Engineer
April 1, 2017 – August 31, 2018
India
KriYan Technologies Pvt Ltd.
Sr. Software Engineer
October 1, 2015 – March 31, 2017
India
Softeon India Pvt Ltd.
Software Engineer
October 1, 2011 – September 30, 2015
India
Triumph Information Systems.
Software Engineer
October 1, 2010 – September 30, 2011
India
Products
June 13, 2026 – Present
RAS - Route Accounting System, KATsys - SND&DMS, L&T- Enterprise Information Portal, Ford - Smart Mobility, KORUS, SCflex-Lite, AMOR, BoomBirds, DSM Suite2.0+, Advert-Pro, SCflex - Cloud, Jio Locate, DiSPEX, ELITE, KIWIS, SCflex, BARN360, Doodle360, WMS - Lite, Stock-Pro, Accomax, DOMS.
Projects
June 13, 2026 – Present
Ncell-SnD, Ford- MMJP, Jio -CC&OS, Jio Find, Celcom - DMS, BARN Tool, Jio - SALT, Jio - EduOS, Ford-Office Ride, BARN Talk, Jio-Smart Home, Ford - Pass, U mobile, AT&T, paySera, Ford - EV, JIVA, Ketto, JioBook, HT Digital, NPR, FATC, Olam Direct, Jio - RTLS, Validus Capital, Jio - Indoor Track.
Mobile Apps (iOS & Android)
June 13, 2026 – Present
BARN Talk, DSD- Direct Store Delivery, BARN Tools, Jiolocate, WMS, MobiPay, Ketto, Vallidus, traXmate, L&T-EIP, L&T-WBS, Ford- Office Ride, BoomBirds, P2U Wallet, Ford Pass, FOS, POS, SFA, DMS, paySera, Celcom DSM, Olam- Jiva, Ford EV, KYC, Jio.
Devices
June 13, 2026 – Present
RF- Auditing, RF-Inventory Rcvr, RF- Picker, RC/SIM Scanner, Voice Picker, Jio Mobile, Point of Sale, Jio- Note Book, Jio- Smart Home, Jio-TouchOS, IoT Gateway, IoT Sensors.
KIWIS
March 1, 2023 – June 1, 2026
Recent Project: KIWIS (Banking & Insurance) Domain: Banking and Insurance (Client KYC and Insurance) Methodology: Agile (Scrum) Platforms: Web, Mobile (iOS & Android), APIs, Backend Systems Client: Credit Agricole Corporate and Investment Bank Worked as a Senior QA Automation Expert responsible for end-to-end quality assurance across the complete Software Testing Life Cycle (STLC) for KYC on boarding and insurance workflow systems, ensuring regulatory compliance, data accuracy, performance, and system stability. Actively participated in Requirement analysis and Test planning, collaborating with Product Owners, Business Analysts, and Architects to understand KYC regulations, insurance rules, risk classifications, and customer on boarding flows. Reviewed BRDs, FRDs, user stories, acceptance criteria, wireframes, and API contracts to identify test scenarios, edge cases, and compliance gaps early in the lifecycle. Played a key role in Agile ceremonies, including Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, Sprint Demo, Bug Triage and Retrospectives. Provided test estimations, identified testing risks, defined DoD (Definition of Done), and ensured quality gates were met before sprint closures and releases, Sprint demo, Peer review, Perform Proof of concepts for tools evaluation. Test Plan, Test Strategy Preparations that includes release date, types of testing, scope of the project, detail explanation of particular release, RAID - Risk, Assumptions, Issues and Dependencies timelines, entry-exit criteria, resource (Man /Machine) deployment (How it will be tested), release, requirement traceability matrix etc and sign off. Test Metrics and Test Artifacts preparations and maintenance, Requirement query tracker, Identify gaps in the requirements and take actions to close the same, requirement walkthrough session, identify regression scenario and the impacted areas w.r.t requirements change, Review metrics to identify areas for process optimization Designed and executed Manual Test Cases covering functional, regression, integration, system, UAT support, and production validation for KYC verification, document uploads, biometric validation, policy issuance, premium calculation, claims eligibility, and exception handling scenarios. Architected Full - Stack Test Automation frameworks for web, mobile and API layers from scratch using industry-standard tools, Integrating GITHub Copilot, and BDD practices, focusing on regression stability, reusability, and CI/CD integration. Automated critical KYC and Insurance user journeys to reduce release cycles and improve defect detection in early stages. Performed API Testing and Automation for micro services handling KYC validation, identity verification, insurance policy creation, payment processing, third-party integrations, and compliance checks. Validated request/response payloads, headers, authentication tokens, error handling, idempotency, and contract adherence using REST principles. Conducted Database Testing to validate KYC and Insurance data integrity across multiple systems. Verified customer profiles, document metadata, policy records, transaction logs, audit trails, and regulatory flags using SQL queries, ensuring consistency between UI, API, and backend layers. Perform Performance and Load Testing activities for critical KYC on boarding and insurance issuance workflows to assess system behavior under peak loads. Identified bottlenecks, memory leaks, response time degradation, and scalability risks, and worked closely with DevOps and backend teams for tuning and optimization. Ensured Regulatory and Compliance validation, including negative testing for fraud scenarios, invalid documents, duplicate identities, policy misuse, and exception paths, aligning with KYC, AML, and Insurance regulatory standards. Managed Defect lifecycle end-to-end: logging high-quality defects, performing root cause analysis, participating in defect triage meetings, validating fixes, and ensuring no regression leakage. Actively supported UAT and Production releases, including sanity checks, release validations, smoke tests, incident analysis, and hot fix verification. Prepared test reports, coverage metrics, release notes, Customer Review meetings, UAT Signoff, RCA and Quality dashboards for stakeholders. Collaborated with cross-functional teams across multiple geographies, ensuring seamless communication, clear quality ownership, and continuous improvement of test processes, automation coverage, and delivery timelines. Participate in a monthly governance meeting (Progress on each application, Utilization Report, Types of defects, Value add provided by the team, Improvements in the form of artifact creation, productivity etc). Maintain Knowledge Management portals and create knowledge artifacts to drive knowledge management. Capture and document the business/ application levels requirements details in confluence that can be used for KT and induction of new members to the project teams.
Cultural Fit Analysis
The candidate's diverse project experience across various domains (Banking, Insurance, Retail, Logistics, Automotive) and platforms (Web, Mobile, APIs, Backend) indicates adaptability and a broad perspective. Their involvement in Agile methodologies and collaboration with cross-functional teams suggests a cultural alignment with dynamic, team-oriented environments. The emphasis on continuous improvement, knowledge sharing, and process optimization aligns well with a culture of learning and excellence.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through extensive experience in Agile environments, defect management, test planning, and stakeholder communication. Their ability to collaborate with cross-functional and geographically dispersed teams, coupled with a focus on knowledge management, indicates a proactive and team-oriented approach. The detailed descriptions of their roles and responsibilities suggest strong communication skills in a professional context.