VENKATESH KUPPILI
Chief Operations OfficerAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Chief Operations Officer with 10+ years in Business Transformation, Operational Excellence, and P&L
Visionary operations leader with 30+ years of cross-industry experience across IT, BPO, and Shared Services, driving enterprise-wide business transformation, operational excellence, and P&L growth. Proven track record of leading large-scale global delivery operations (2000+ FTEs, multi-site) with strong command over transition management, governance frameworks, and service delivery excellence. Strategic business transformation specialist skilled in re-engineering processes, enabling cost optimization, productivity gains, and margin expansion through automation, Lean Six Sigma, and quality frameworks. Results-oriented P&L owner managing portfolios with consistent delivery of top-line growth, profitability enhancement & client value creation. Adept at stakeholder and client engagement, building long-term partnerships, improving VoC/NPS metrics, and ensuring zero-surprise operations through robust risk management and compliance controls. Influential leader with expertise in building high-performance teams, scaling global operations, driving culture transformation, and strengthening talent pipelines for sustained business success.
Andhra University
MBA · HR/Industrial Relations
August 1, 2012 – June 30, 2012
Andhra University
BBM · Management
August 1, 1996 – June 30, 1996
Fluentgrid Limited
Chief Operations Officer and BU Head - Managed Services
April 1, 2016 – Present
Visakhapatnam, Andhra Pradesh, India
Genpact India
AVP- Business Operations
August 1, 2014 – April 1, 2016
Hyderābād, Telangana, India
Maersk Line - Global Services Centre
Cost Management (P2P Operations) Lead
August 1, 2013 – August 1, 2014
Chennai, Tamil Nadu, India
Hewlett Packard – Global Business Services
Sr. Manager - Business Operations
July 1, 2011 – August 1, 2013
Chennai, Tamil Nadu, India
GENPACT India Ltd.
Manger Operations
September 1, 2009 – July 1, 2011
Hyderābād, Telangana, India
Cambridge Systems (India) Pvt. Ltd.
Chief Manager - Operations
August 1, 2002 – September 1, 2009
Visakhapatnam, Andhra Pradesh, India
Computer Terminus Ltd.
Sr. Business Development Executive
May 1, 2000 – July 1, 2002
Visakhapatnam, Andhra Pradesh, India
Debug Informatics
Marketing Manager
May 1, 1996 – April 1, 2000
Visakhapatnam, Andhra Pradesh, India
Six Sigma Trained
Unknown
June 12, 2026 – Present
Certified ISO-Lead Auditor 9001: 2000
Unknown
January 1, 2000 – Present
Cultural Fit Analysis
The candidate's diverse experience across multiple companies (Fluentgrid, Genpact, Maersk Line, Hewlett Packard) and roles within operations, business development, and cost management suggests adaptability and a broad understanding of different organizational cultures. Their emphasis on people development, stakeholder alignment, and fostering a culture of learning indicates a collaborative and growth-oriented mindset, which generally aligns well with diverse corporate environments. The breadth of skills from business transformation to risk management also points to a versatile professional.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including team management, collaboration, critical thinking, innovation, leadership, and communication, as highlighted in the resume. Their extensive experience in managing large-scale operations, driving process re-engineering, and implementing quality frameworks (Six Sigma, ISO) indicates a robust operational fit. The focus on P&L management, cost optimization, and revenue enhancement strategies further reinforces their suitability for a COO role.