Operations Manager with 9+ years in Operations & Relationship Management
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
An experienced and well-maintained professional with ample knowledge seeks an opportunity in an organization to utilize my skills and contribute to the firm I work for. I will make every effort to learn the company policies and perform my duties to the best of my ability.
RCM, Bhubaneswar
MBA (regular) · Marketing & IT
August 1, 2015 – October 1, 2017
DRIEMS, Cuttack
B.Tech · Electronics & Tele-communication Engineering
September 1, 2009 – August 1, 2013
C.V.Raman College, Bhubaneswar
12th Science · Higher Secondary Education
September 1, 2007 – August 1, 2009
Odisha Govt. school, Bhubaneswar
10th Matriculation
June 1, 1995 – June 1, 2007
ICICI BANK Ltd
Deputy Manager 2 - Relationship Manager Retail Branch Banking - Operations Head Backup
January 1, 2023 – Present
India
Niv-Tech Solutions Pvt. Ltd
Business Operation Manager.
September 1, 2019 – December 1, 2022
India
AXIS BANK LTD
Customer Service Officer-Assistant Manager (2years) (2017-19)
November 1, 2017 – October 1, 2019
India
Niv-Tech Solutions Pvt. Ltd
Telecom Project Coordinator.
September 1, 2013 – May 1, 2015
India
Cultural Fit Analysis
The candidate's diverse experience across banking and telecom sectors, coupled with an MBA in Marketing & IT, suggests adaptability and a broad perspective. Their roles consistently involve customer engagement, team collaboration, and achieving business targets, indicating a results-oriented and team-player mindset. The progression through managerial roles in different organizations suggests a drive for growth and leadership, which aligns with a senior operational role.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills in customer service, collaboration, and communication, which are critical for an Operations Manager role. Their experience in managing compliance, resolving inquiries, and implementing strategies for efficiency indicates a solid operational fit. The ability to manage projects from development to implementation and handle financial reporting further strengthens their operational capabilities.