Lead Quality Analyst with 10+ years in Business Analysis, Salesforce CRM Testing & Financial Service
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Assessing your cultural and operational fit
Over 12+ years of experience in Business Analysis, settlement and Reconciliation operations and User Acceptance Testing (UAT) for delivering quality software products and applications. Possessing 7+ years in Settlement and Reconciliation for Banking operations, 5 years in Salesforce for Sales and Service Cloud, and 4 years in Mobile Testing. Proficient in Agile and Waterfall methodologies, loan origination systems, and defect management processes.
Bharathidasan University
B.TECH
N/A – June 30, 2007
Sadad Payment solutions
Settlement & Reconciliation officer /UAT coordinator
June 1, 2023 – Present
India
Alois /ACS Global
Settlement & Reconciliation officer /UAT coordinator
June 1, 2022 – June 1, 2023
India
Cap Gemini
Settlement & Reconciliation officer /UAT coordinator
June 1, 2021 – June 1, 2022
India
Belhopat/ Wings Micro
UAT Testing/Sr. QA Tester
June 1, 2019 – June 1, 2021
Doha, Doha, Qatar
Cognizant Technology solutions
Sr. QA/UAT Tester
June 1, 2018 – June 1, 2019
Boston, Massachusetts, United States
Cognizant Technology solutions
QA Testing Salesforce
June 1, 2017 – June 1, 2018
San Francisco, California, United States
Cognizant Technology solutions
QA Testing Salesforce
June 1, 2016 – June 1, 2017
Boston, Massachusetts, United States
HCL | Mphasis
QA Testing
June 1, 2014 – June 1, 2016
Tampa, Florida, United States
Cognizant Technology solutions
QA Testing
June 1, 2012 – June 1, 2014
Netherland
Salesforce Administrator
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate demonstrates a strong cultural fit for a senior QA role, particularly within the financial and healthcare sectors, given their extensive project experience across diverse companies like Sadad, Ally Financial, Cap Gemini, Qatar National Bank, Deloitte, First Republic Bank, Blue Cross Blue Shield, Freddie Mac, and Rabobank. The breadth of industries (Banking, Financial Services, Mortgage, Healthcare, Life Insurance) and technologies (Java, .Net, Salesforce, Oracle, Mainframe) indicates adaptability and a willingness to engage with varied technical and business challenges. Their roles as UAT Coordinator and Sr. QA Tester, coupled with responsibilities in settlement and reconciliation, show a commitment to quality and operational excellence. The Salesforce Administrator certification further highlights a proactive approach to skill development and alignment with modern cloud technologies.
Soft Skills & Operational Fit
The candidate's resume indicates experience in coordinating with vendors, leading offshore teams, and collaborating with cross-functional teams to resolve complex issues. This suggests strong communication, leadership, and teamwork skills, which are essential for a Lead Quality Analyst role. The descriptions of managing daily reconciliations and streamlining operations also point to a proactive and detail-oriented work attitude. The candidate's exposure to various SDLC phases and methodologies (Agile, Waterfall) indicates adaptability and a structured approach to quality assurance.