QA Engineer with 2+ years in banking application validation & UAT
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Assessing your cultural and operational fit
Detail-oriented professional with experience in banking application validation, requirement analysis, and stakeholder coordination within the financial services domain. Skilled in User Acceptance Testing, business requirement validation, defect analysis, and documentation. Experienced in collaborating with cross-functional teams to ensure smooth delivery of digital banking solutions. Strong analytical, communication, and reporting skills with a focus on improving customer experience and operational efficiency.
ITM GOI, Gwalior
Bachelor of Technology · Computer Science Engineering
August 1, 2017 – June 30, 2021
Smt. S.D.M.H.Sec. School, Gwalior
Intermediate Examination
June 1, 2016 – May 31, 2017
Smt. S.D.M.H.Sec. School, Gwalior
High School
June 1, 2014 – May 31, 2015
Axis Bank
Deputy Manager (Quality Assurance / Business Validation)
March 1, 2024 – Present
Mumbai, Maharashtra, India
Mobile Banking Application – Axis Bank
September 1, 2025 – June 1, 2026
• Validated end-to-end customer journeys across mobile banking services including account management, debit card services, and credit card requests. • Analyzed business requirements and ensured correct implementation of digital banking workflows. • Verified transaction flows, system responses, and service triggers to ensure smooth customer experience. • Coordinated with product and development teams to resolve functional gaps before production release.
WhatsApp Banking Services – Axis Bank
March 1, 2024 – September 1, 2025
• Supported rollout of WhatsApp-based banking services by validating automated workflows and response logic. • Simulated real-time user interactions to ensure correct service execution and message triggers. • Identified usability and functionality gaps to improve digital banking interactions. • Collaborated with business and technology teams to ensure smooth go-live of new banking features.
Quality Assurance Training Program
Manipal Global Skills Academy
June 1, 2026 – Present
AMCAT Certification
Unknown
June 1, 2026 – Present
Database Management System (MySQL)
Udemy
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience is exclusively within the banking sector, indicating a strong fit for roles in regulated environments. Their project diversity, though limited to banking applications, shows adaptability within that domain (mobile banking, WhatsApp banking). The listed skills align well with a collaborative team culture, emphasizing communication and cross-functional coordination.
Soft Skills & Operational Fit
The candidate demonstrates strong communication and stakeholder coordination skills, essential for a QA role. Their experience in Agile environments and focus on customer-centric approaches indicates a good operational fit. Attention to detail and problem-solving are also highlighted, which are critical for quality assurance.