QA Engineer with 10+ years in Software Testing, Manual, and End-to-End Product Delivery across Web a
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Assessing your cultural and operational fit
Delivery & QA Leader with 10.5+ years of experience in Software Testing, Manual, and End-to-End Product Delivery across Web and Mobile applications. Proven expertise in Agile environments, SaaS platforms, and subscription-based business models serving clients in the UK, USA, and India. Strong background in Manual, API & Performance Testing, Payment Gateway integrations (Stripe, SagePay, Razorpay, CCAvenue), and accounting system integrations (QuickBooks, Xero). Experienced in leading cross-functional teams, managing releases, and ensuring high product stability across production environments.
Kurukshetra University, Kurukshetra
MCA
N/A – June 30, 2011
Kurukshetra University, Kurukshetra
BCA
N/A – June 30, 2009
HBSE
Senior Secondary(Regular)
N/A – May 31, 2006
HBSE
Secondary (Regular)
N/A – May 31, 2004
Master Software Solutions
Delivery Manager
April 1, 2022 – Present
Mohali, Punjab, India
Master Software Solutions
QA Team lead
May 1, 2019 – March 1, 2022
Mohali, Punjab, India
Master Software Solutions
Senior QA
May 1, 2017 – April 1, 2019
Mohali, Punjab, India
Master Software Solutions
Junior Manual QA
March 1, 2016 – April 1, 2017
Mohali, Punjab, India
Master Software Solutions
Intern Manual QA
September 1, 2015 – February 1, 2016
Mohali, Punjab, India
Trakop
April 1, 2022 – June 1, 2026
Trakop is a SaaS-based subscription and delivery management platform for daily essentials such as milk, water, newspapers, and other household products. It supports recurring subscriptions (daily, weekly, alternate day, custom schedules) as well as one-time orders across Admin Panel, Website, Android/iOS Customer App, and Driver App. The platform serves clients in the UK, USA, and India, integrating multiple payment gateways (Stripe, SagePay, Razorpay, CCAvenue) and billing models including advance billing, wallet system, and reserve balance system, with accounting synchronization to QuickBooks and Xero.
Cultural Fit Analysis
The candidate has spent their entire professional career at a single company, Master Software Solutions, progressing through various QA roles to Delivery Manager. While this shows loyalty and growth within one organization, it also suggests a potential lack of diverse industry exposure or experience with different corporate cultures. The projects listed are primarily within SaaS, delivery management, and mobile applications, which aligns well with modern tech environments. However, the lack of experience across multiple companies might limit their adaptability to new organizational structures or methodologies outside their current employer's practices. The target role of QA Engineer aligns with their core technical background, but their recent shift to Delivery Manager might indicate a preference for management over hands-on engineering, which needs to be clarified.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and coordination skills, having managed QA and development teams and overseen end-to-end project delivery. Their experience in Agile environments, resource allocation, and conflict resolution indicates a good operational fit. The ability to interact with business teams and product owners for requirement refinement and sprint prioritization suggests strong communication and collaboration skills essential for a senior QA role.