Sudeep R. Joshi
Account ManagerAI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Account Manager with 10+ years in Strategic Account Management & Business Development
Worked as Manager - Client Servicing - International Business Division with Huhtamaki Paper Products Ltd, with Reliance Jio, as Senior Key Account Manager - Strategic Accounts and currently as a National Customer Manager - Blue Dart Express Limited. Highly skilled in setting strategic goals, team management and leadership by example, analysing business plans and enabling smooth progress of day-to-day customer service operations. Proven success in consistently improving CSAT by establishing vision, mission & value statement for the Customer Service Dept. and accordingly aligning the team to achieve the mission and realise the vision for customer service. Evolved volume led & value led strategies that led to year-on-year improvement in customer satisfaction levels. Proficient in capability development with passion for designing business process solutions that resulted in integrated customer experience and improved operational performance. Mature, composed & trusted leader, with success in working as a team player. Planner & implementer with skills in devising & optimizing the service operations activities.
Symbiosis Institute of International Business
MBA · Marketing
August 1, 2009 – June 30, 2011
VJTI, Matunga, Mumbai University
B.E. · Production
August 1, 2003 – June 30, 2007
Blue Dart Express Limited
National Customer Manager- Strategic Accounts
December 1, 2022 – November 30, 2025
India
Reliance Jio Infocomm Limited
Senior Manager - Key Account Management – Strategic & Large Accounts
March 1, 2020 – November 30, 2022
India
MM Polytech Pvt Ltd.
Key Account Manager (Export & Domestic) - North America, West Africa, West and North India.
July 1, 2018 – December 31, 2019
India
Huhtamaki Paper Products Ltd., Thane
Manager - Client Servicing - International Business Division
April 1, 2011 – June 30, 2018
India
Tata Consultancy Services, Mumbai
Assistant Systems Engineer (ASE)
August 1, 2007 – December 31, 2008
Mumbai, Maharashtra, India
Study of Traffic Violations in Pune using Observational Technique
June 26, 2026 – Present
Research Project Titled "Study of Traffic Violations in Pune using Observational Technique" with objective of studying moving and stationery traffic violations in Pune using observation technique.
B.E. Final Year Project
June 26, 2026 – Present
The final year project was done at Larsen & Toubro Ltd. Executed 2 projects on Statistical Analysis and Manufacture of a fixture and worked on SAP R/3 for around 6 months.
Formulating a Marketing Strategy for Indian Railways
April 1, 2010 – June 1, 2010
Organisation: Parker Hannifin India Pvt. Ltd.
Cultural Fit Analysis
The candidate's diverse project experience, including academic research and a final year project at Larsen & Toubro, combined with a career trajectory spanning IT services (TCS), manufacturing (Huhtamaki, MM Polytech), and logistics/telecom (Reliance Jio, Blue Dart), indicates adaptability and a broad understanding of different business environments. The consistent progression into senior account management roles across varied industries suggests a strong cultural fit for organizations seeking versatile, growth-oriented leaders. The emphasis on team collaboration, strategic planning, and customer satisfaction aligns well with a client-centric organizational culture.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including leadership, collaboration, strategic thinking, and team-player attributes, as highlighted in the 'Skill Set' and 'Profile Summary'. Operationally, the candidate has extensive experience in overseeing end-to-end operations, optimizing service delivery, managing customer service operations, and ensuring compliance with contractual and legal frameworks. This indicates a robust operational fit for a senior Account Manager role, capable of handling complex client requirements and internal coordination.